AI Customer Operations

The AI Brain Behind
Your Customer Operations

Connect your store, clinic, or business to an intelligent agent that handles customers 24/7 — so your team handles what matters.

Already a client? Log in — or send us a message and we'll set it up with you.

Channels available today WhatsApp Business · Messenger · Telegram · Email · Web chat · Shopify · Notion · Confluence · Google Sheets Your number and Page stay yours. TalosOps is a Tech Provider on the WhatsApp Business Platform — connect the account you already use. Instagram and TikTok are not available yet.

I want to book an appointmentBooked · Sun 4:00 PM
Where is my order?Tracked · arrives Sunday
Change my delivery addressUpdated in your store
Do you have size M?In stock · 12 left
What is your return policy?Answered from your docs
I need to talk to someoneEscalated to your team
The Platform

Every channel, one brain

Messages arrive from anywhere. The agent reads your knowledge sources, decides, acts, and replies — while your team keeps control of anything that matters.

The TalosOps stack Five layers stacked: channels on top, then the TalosOps AI agent, knowledge, actions, and the platform foundation at the base. Platform Actions Knowledge TalosOps AI decides · verifies · confirms Channels
How it fits together

One stack, top to bottom.

A message enters at the top and only travels as far down as it needs to. Most never reach a human at all.

01

Channels

Telegram, email and web chat arrive in one thread. Shopify rides alongside for order context.

02

TalosOps AI

Reads the thread, decides what it can answer, verifies identity before anything sensitive, and asks for confirmation before it changes anything.

03

Knowledge

Notion, Confluence and Google Sheets — answers come from what you already wrote, not from guesswork.

04

Actions

Look up an order, change an address, book an appointment — carried out end to end, then written back.

05

Platform

Supabase and Vercel underneath, with every tenant's data isolated from every other tenant's.

How it works

From a customer message to a verified answer

The whole platform in five steps. The line fills as you read.

01

Connect your channels

Telegram, web chat and email link in minutes — credentials encrypted before they are stored.

02

Teach it your business

Upload your policies or connect Notion, Drive, Sheets and Confluence. Retrieval is built Arabic-first.

03

It answers your customers

Grounded in your material, in the customer's language, around the clock — and it escalates when it is not sure.

04

It acts on your systems

Live order and shipment data from your store and carriers; write actions only ever run after an explicit confirmation.

05

You verify everything

Every conversation is scored automatically, with a full decision trace — mistakes surface before your customers find them.

What we build

What we build for you

One platform, tailored to your business. You get the pieces you need — nothing you don't. Each part has its own page with the real screens.

Account departments Channels Inbox CRM Knowledge Templates & documents Timely posts Integrations Quality analysis
Data & Privacy

Who touches your data — and why

Connecting a channel or a knowledge source means data moves between systems. Rather than hide that, here is every party involved and what each one receives.

We do not sell personal data, use it for advertising, or use email content to train generalized AI/ML models. Each provider above links to their own policy rather than a copy of it — their policy is their document, and only they can say how they handle data. What we describe here is our side: what we send, and why. Read the full Privacy Policy, Terms of Service, or request data deletion.

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