A reply
One message the AI agent sends to your customer. Messages your team writes are not counted.
Pricing
One monthly price for your whole customer operation.
Every plan includes the team inbox on all channels, CRM, team follow-up, quality and surveys, and analytics, with no meter on any of them. You choose the seats and the AI agent replies you need.
Plans
Starter
A small team starting with an AI agent.
1,750EGP per month
- seats
- 3
- agent replies a month
- 1,000
- AI credits a month
- 50
- Team follow-up: who is online and what they are working on
- Recommended
Team
A support team that answers customers every day.
4,499EGP per month
- seats
- 5
- agent replies a month
- 3,000
- AI credits a month
- 150
- Team follow-up: who is online and what they are working on
- A schedule built for you, demand planning, leave that decides itself, and Saif
Company
Several teams and steady volume.
6,999EGP per month
- seats
- 10
- agent replies a month
- 6,000
- AI credits a month
- 300
- Team follow-up: who is online and what they are working on
- A schedule built for you, demand planning, leave that decides itself, and Saif
Open
Unlimited seats, channels and human conversations.
14,999EGP per month
- seats
- Unlimited
- agent replies a month
- 15,000
- AI credits a month
- 750
- Team follow-up: who is online and what they are working on
- A schedule built for you, demand planning, leave that decides itself, and Saif
Custom
You choose the seats, the agent replies, the AI credits and how much of team management you need, and we price it with you.
Prices in Egyptian pounds, per month.
In every plan
Everything your team works in, with no meter.
The inbox is one part of the job. The rest of the operation comes with it in every plan, with no usage limit and no extra charge.
Team inbox on all channels
One inbox for every channel you connect, for the whole team.
CRM
Customer profiles and history beside every conversation.
Team follow-up
Who is online and what each person is working on, with queues, breaks and the schedule you build.
Quality and surveys
Review conversations and ask customers how it went.
Analytics
Volume, response times and how the team is doing.
What is counted
Only two things have a number.
An AI credit
What the assistants spend when you use them: Talos, Yasmin, the staff assistant, AI quality review, and Saif on the plans that include him. It is measured by actual use.
Extras
Add only what you need.
1,000 more replies
1,000EGP
A top-up of agent replies. Top-ups carry over to the next month.
An extra seat
300EGP a month
One more team member, on any plan.
What “Open” means
Unlimited seats, channels and human conversations. The AI agent has 15,000 replies a month; when they run out you top up, or your team answers.
Launch offer
The first 50 accounts start free.
Ask for it and we activate it for you. No card.
- 200agent replies
- 50AI credits
- 3seats
- 30days
Get the launch offer
This is a launch offer for the first 50 accounts, not a free plan. After the 30 days you continue on the plan you choose.
CampaignsComing soon
Campaign sending, paid per campaign.
WhatsApp and email campaigns are paid from a prepaid balance, and you see the cost before you send. Paid campaigns are not switched on yet.
WhatsApp’s own fees are paid by you directly to Meta, from your number. The figures here are our service fee only.
SMS is coming later. Its price has not been announced.
| Messages a month | ||
|---|---|---|
| First 1,000 | 0.10 | 0.02 |
| Up to 10,000 | 0.07 | 0.01 |
| Up to 100,000 | 0.04 | 0.005 |
| Above 100,000 | 0.02 | 0.002 |
Questions
Before you choose
What happens when the agent’s replies run out?
The AI agent stops answering, and your team keeps answering customers in the inbox as usual. We warn you when 80% is used and again at zero. You can top up at any time: top-ups carry over, and your plan’s replies reset every month.
What counts as a reply?
One message the AI agent sends to your customer. Messages written by your team do not count.
What does each plan include for managing my team?
Every plan includes team follow-up: who is online and what each person is working on, breaks, the schedule you build and the requests you decide. Team, Company, and Open add what runs by itself: a schedule built for you, demand planning, leave that decides itself, and Saif, the Workforce assistant.
Can I change my plan?
Yes. Tell us and we move you to the plan that fits. We agree the timing with you before anything changes.
How do I pay?
By transfer today. We confirm the transfer and activate your plan. The price is monthly; there is no annual discount.
What happens to my data if I stop?
Stopping your plan does not delete your data. It stays in your account until you ask us to delete it.
How data deletion works