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Services
Channels
One agent across every channel your customers already use. Connect a channel and it starts answering there, in the same voice, with the same knowledge.
How it works
Inside Channels
What actually happens, step by step. The line fills as you read.
01
Connect in minutes
Link Telegram, web chat or a mailbox from the channel page. Credentials are encrypted before they are stored.
02
One agent everywhere
The same agent, persona and knowledge answer on every channel — nothing is configured twice.
03
The same voice
Tone and language rules follow the customer, whatever channel they picked.
04
Handoff built in
Your team can step into any conversation; the agent hands off and stays out until it is done.
05
Nothing lost
Every message lands in the shared inbox, searchable across all channels.